About Us

When you need a professional cleaning company, we’re here for you.

About

What Makes Us Different

The Steam Police is owned and operated by a law enforcement family. We want to rescue you from dealing with ineffective, rented steam cleaners. There’s nothing that meets the high standard of clean like professional equipment operated by knowledgeable technicians. Emergencies happen. Whether you have flooding, water damage, or a major carpet incident, we’re here for you.

The Just call 844-STEAM-50 any time, any day.

The Steam Police are efficient, reliable, and go above and beyond your expectations for every job.

The Steam Police

About

What Makes Us Different

We are a family owned and run business providing premier residential and commercial cleaning and restoration services for the best value. The Steam Police staff is professional trained, uses state of the art technology and will safeguard your most valuable assets. We are committed to proving the power of integrity, class and customer service. Let us help you transform and maintain your carpet, tile, upholstery and hardwoods. Water damage? Biohazard/crime scene clean-up? Highly trained and certified technicians will respond immediately to ensure proper evaluation, planning and execution. We specialize in cleaning and sanitizing and will work directly with your insurance company to lessen your burden. As a family owned business, we look forward to adding you to The Steam Police Family!

The Just call 844-STEAM-50 any time, any day.

The Steam Police are efficient, reliable, and go above and beyond your expectations for every job.

Carpet cleaning rochester ny

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The steam police rochester
The Steam Police

About

Our Story

My name is Kara Galante, and I am the owner and founder of The Steam Police. My cleaning and restoration business was born out of my two passions: being a mother and a Registered Nurse. First and foremost, I’m a mother whose main concern is the safety and well-being of my children. As a Registered Nurse, I’m concerned about the health of my community. All of our employees undergo a comprehensive criminal background check. If I wouldn’t allow someone into my own home and business, we certainly wouldn’t send them to yours!

I wanted my carpets and upholstery to be clean, but I dreaded the wet, stiff mess left after they were “cleaned.” I carefully researched different chemicals and cleaning processes/equipment to find the perfect union of quality and safety. I feel strongly that neither should be compromised.

You have a right to feel safe with the people you allow into your home or business. We only employ technicians we know to be trustworthy, honest, and hard-working. We would be honored to help you restore or maintain the beauty of your home, vehicle, or business.

The Steam Police will come into your home to clean your carpets, your tile, your upholstery, your hardwood floors or provide flood restoration… all with environmentally friendly products and state-of-the-art equipment. You can treat yourself to clean, fresh surroundings without worrying about toxic substances. We set ourselves apart from competitors by paying special attention to detail and providing the highest possible quality service at competitive prices.

My husband Tony, also a Webster native, has served our community in almost every way possible. Tony was a volunteer Fire Chief for the West Webster Fire District, serving for over 17 years. He is also a newly retired police Sergeant. Tony’s passion for providing excellent customer service, using state-of-the-art cleaning methods & ensuring a high-class, background checked staff is second to none! Tony’s knowledge on industry leading methods helps Steam Police provide exceptional customer outcomes.

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contact our office for your Free quote today.

Testimonials

What people say about The Steam Police

“Wonderful experience. They cleaned carpets in an older house and were in mostly decent shape and they turned out terrific! I was very surprised at how reasonable they were. They saved me a lot of money when I thought replacement was my only option.”

Ashley K.

“Great service and my carpets look great! Back to new again! The two gentlemen that came to clean were so nice and courteous!”

Lindsay H.

“Just had my second visit from The Steam Police and I didn’t think they could outdo themselves. They did! Super job, Jacob was fantastic! Their customer services was outstanding last time and they are on par with the customer service level of Wegmans, Love this company! COsts me about $20 more than doing it myself and I can tell you it is so worth it. In and out in under an hour. Will be scheduling my next for spring.”

Maggie M.

“I would absolutely recommend The Steam Police. They have cleaned my carpets twice now and we are absolutely thrilled with the results, their attention to detail, and their excellent customer service!”

Ian S.

“Steam Police just cleaned our carpets, including the stairs. They did an amazing job!!! The two employees that were here were extremely nice as well!! Will definitely be recommending Steam Police to others and using them as needed in the future. Thanks, Steam Police for a wonderful experience!!”

Sherry B.